Wednesday, February 20, 2008

iPod – when all else fails

This week I had yet more problems with my much beloved and maligned iPod. Apple seems to think that their five Rs will solve everything. Sometimes it just doesn’t. If you're ipod won't even appear in itunes and it's telling you to visit ipod support then chances are apple's best advice will be to send your ipod in for repair, which if you live somewhere like Australia, will cost you only a few dollars less than a brand new iPod.

So I thought I’d publish my 6th and 7th Rs, for anyone starring at a very expensive paper weight. This all for windows so apologies to mac heads.

6th R: Reformat the iPod.
Make sure iTunes is closed. Go to “My Computer” and right click on the iPod drive, if it is there, and select format hard drive. Once it’s formatted unplug it, plug it in again and open iTunes. You will loose all your songs but itunes should treat your ipod as a brand new ipod.

If your iPod won’t reformat.

7th R: Reconnect the Battery. Open up the ipod. Yes this hard put it is possible, and does not need much force and should be done at your own risk. see this video to see how to open an ipod. my advice is be gentle. Once it’s open there will be some wires that go from the battery to a connection point. Again see the video to find where this is. Simply unplug and replug your ipod, put the casing back together then try reformatting it. As per 6th R.

All the best.

1 comment:

Anonymous said...

When all else fails, and you don't want to spend $250 on replacing the unit in it's entirety, you may want to consider sending it to Rapid Repair. Working on iPods since 2004, they are one of the oldest and most successful repair companies around. They offer a Free iPod diagnostic to determine why your iPod is not working. Most of our repairs can be done at or below $100 also.

Check us out online at www.RapidRepair.com